It was June of 2020, I was burnt out and frustrated with the software tools I used in my role at the City of St. Louis. I knew the interaction could of been better. This lead to further reflection on tools I use on a daily. They all could be better. This was the spark I needed to  apply for Northwestern and push to enter the fintech space with Mastercard.

 

June 2025 my Masters of Science in Information Design and Strategy with a concentration in Content Strategy and UX from Northwestern University was conferred. From their, the rest is history.